Integrate Knowledge Base

Phone Validation (US & Canada)


Phone Validation enables Integrate to verify that a lead's provided phone number is valid, thereby saving users from the expense and wasted time of a lead containing inaccurate information. Phone validation works by verifying that a number is properly formed, and also identifying the phone exchange/telecom provider that owns the number to ensure it is a real, working number.

  • If a number is invalid, and Phone validation is enabled, the lead will be rejected due to an invalid phone number.
  • If a number is valid, and all other criteria are met, the lead will be accepted.
  • Phone Validation does not verify that the phone number in question belongs to the lead it is associated with - it simply verifies that the number itself is a real, functioning phone number.

How To

  • To enable Phone validation on US & Canada, create a Campaign as you normally would.
  • On the fields section of the Campaign, add a Phone field if one is not already present
  • Once added, click the phone field to go to field settings, and toggle 'US & Canada' from the Validations radio menu
    • Note: It is considered best practice to make the phone field a required field.
  • Complete Campaign setup as you normally would - phone numbers submitted will now be validated.

Fine Print

  • In the case of Phone Validation when the phone field is not required:
    • If a phone number is present, the phone number will be validated and the lead will be accepted or rejected according to the result of validation.
    • If a phone number is not present, phone validation will be skipped altogether.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.