Integrate Knowledge Base


Locked lists (also known as System Lists) are only associated with company enhancement integrations, such as Kickfire. They cannot be manipulated by a user in any way, but you are able to map values, as desired. To view these lists, click on the ‘Lists’ tab and then filter by System Lists. These lists can be mapped or downloaded (as a .csv file) by clicking the ellipsis on the right side of each list.

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